Arcus Networks has been supporting our network and phone system for over a decade. With their assistance our network is more stable and integrated than ever before. We are now running a cutting edge infrastructure with Voice Over IP and cloud computing technology. Our phone system is also integrated into our computers which enhances our communication with our clients. The cloud computing alone allowed us to consolidate three servers while implementing disaster recovery.

While I was initially somewhat hesitant to move our IT operations into the cloud, after more than a year of service, I can safely say that it’s the best move we could ever have made. The quality of service, reliability and responsiveness of our systems are now far higher than they ever were when I employed in-house staff to maintain and manage our equipment and operations. Moreover, our IT costs have been reduced and availability has improved. When we maintained our software and hardware internally, we constantly struggled with system failures, outages and security (virus) issues. Now I don’t have to worry about the impact of down time on my business. Instead I can focus on growing our company instead of trying to resolve issues with our infrastructure. We are a 24/7 business and Larry and his support staff have been there for us on daily and off-hour issues. On a more personal level, Larry is always there when I need him to perform or assist with some customization, answer a question or provide an update or enhancement. I would not hesitate to recommend the Arcus Networks Solution to any business.

FSC was very fortune to have found Arcus Networks. Arcus Networks is extremely knowledgeable, prompt and cost effective. Arcus Networks not only reorganized and optimized our VMware infrastructure, but also provided invaluable suggestions in procuring hardware and software. Working with Arcus Network over the past several years, has enabled Wyatt Technology to create an extremely robust network infrastructure environment. And ALL hosted in their cloud.

Back in 2006 when we hired Larry Deeder (Arcus Networks), our network was a collection of unstable clone PC’s and neglected servers, all maintained by an $80,000.00 per year IT manager. After replacing the IT manager with Arcus Networks, we are now enjoying an incredible savings per year, and have a more experienced team supporting our systems. If we had only known at the time, what outsourcing our IT services would do for our business, we would never had hired on staff IT personnel in the first place. During the past 5 years of our relationship with Arcus Networks, they have been instrumental in rebuilding our entire IT infrastructure. In fact, they have introduced us to new technologies such as cloud computing, and implemented an in-house Cloud based service that our sales department has come to depend on. Our network has never been so stable, and the staff at Arcus Networks so available. We are extremely grateful for their dedication to our business and would give them a glowing recommendation whenever asked.

Arcus Networks did a thorough and complete review of my complicated phone system needs and helped me analyze where I could save time and money, and where new software and hardware technology would most efficiently and cost effectively help my company. They willingly worked with my older equipment and genuinely have my best interests at heart when offering solutions. From our first meeting, and for the past 3 years, Arcus Networks response time, emergency availability, and prompt resolution of problems have earned my highest praise and trust. They freely give experienced advice and have grown with us through many changes and adjustments. I highly recommend Arcus Networks.